Read this first
This is not a “keep the lights on” operations role. This is a pressure-tested execution leadership role in a startup where speed matters and ambiguity is normal.
If you want predictable roadmaps, long planning cycles, and clearly defined problems, do not apply.
If you want to be the person who creates order, drives decisions, and makes delivery inevitable, keep reading.
The mission
Build and run the operating system of the company: priorities, execution cadence, KPI truth, and accountability. You will make sure the right work gets done, on time, with clear owners — and that leadership can trust the numbers.
What you’ll own
1) Execution that ships (no excuses, no chaos)
- Turn priorities into execution plans: owners, milestones, dependencies, risk registers, and clear “definition of done.”
- Run weekly operating cadence (and enforce it): planning, reviews, decision forums, and follow-through.
- Surface risk early, force tradeoffs, and drive decisions to closure.
- Kill work that doesn’t matter. Protect the critical path. Keep the company focused.
2) KPI system leadership (the numbers are real or they don’t exist)
- Build a KPI framework that links company goals → team metrics → weekly actions.
- Own metric definitions, data integrity, dashboards, and reporting cadence.
- Lead weekly/monthly business reviews that end with: owners + actions + deadlines.
- When metrics miss: drive root cause, corrective plans, and accountability — fast.
3) Cross-functional leadership (influence without authority)
- Drive high-stakes cross-functional programs (launches, partner deliverables, operational readiness, service delivery improvement).
- Align leaders, resolve conflicts, and eliminate handoff failures.
- Make communication crisp: briefs, decision memos, post-mortems, and action logs.
4) Operational foundations (so we stop reinventing the wheel)
- Build lightweight, scalable processes (not bureaucracy) that increase speed and reduce rework.
- Create reusable onboarding/offboarding and internal documentation systems.
- Coordinate with external vendors (finance/accounting/audit support, HR/payroll partners) so these cycles don’t become fire drills.
What success looks like
In 30 days
- You understand how work actually flows (and where it breaks).
- You’ve introduced a single source of truth for priorities, owners, and deadlines.
- Leadership meetings stop being talk; they become decision engines.
In 60 days
- KPI dashboard exists with locked definitions and owners; leadership trusts it.
- Weekly operating review is running with consistent follow-through.
In 90 days
- Delivery predictability materially improves.
- Cross-team chaos is replaced by cadence, clarity, and accountability.
- The company operates like a real machine, not a collection of heroic individual efforts.
You are this person if…
- You’ve built or repaired an operating cadence in a fast-moving environment.
- You can run multiple workstreams without losing the thread.
- You’re calm under pressure and direct without being abrasive.
- You don’t need perfect information to move; you create clarity as you go.
- You can push leaders respectfully and still get alignment.
- You care about outcomes, not theater.
Requirements (non-negotiable)
- CFtA / CFtP Preferred
- 7–10+ years in Ops / BizOps / Program Delivery / Strategy & Ops / Chief of Staff (execution-heavy) roles in high-growth or high-ambiguity environments.
- Demonstrated ability to drive timelines, deliverables, and cross-functional execution.
- Strong KPI discipline: you can define metrics, enforce definitions, and run review cadences that lead to action.
- Excellent written communication (you write briefs people actually read).
- Proven ability to hold people accountable without becoming the bottleneck.
This role is not for you if…
- You need a stable environment and a fixed roadmap.
- You avoid conflict, hard prioritization, or saying “no.”
- You prefer to advise rather than own outcomes.
- You dislike driving meetings to decisions and enforcing follow-through.
- You equate “busy” with “progress.”
How to apply
Send:
- Resume / LinkedIn
- A short note (max 200 words) answering:
- The most high-pressure execution problem you’ve owned
- Short introduction (background + why you want to work at GFI)
Email: [email protected]